March 12, 2026 — Edinburgh, Scotland — Edinburgh-based UK fintech Legado nears 500,000 users, achieving triple-digit customer growth over the past 12 months as the financial services sector accelerates adoption of digital infrastructure for customer communications and document management.
Legado, headquartered in Edinburgh and founded in 2019 by Josif Grace, supports institutions in modernizing these processes through its technology platform. Clients include FNZ, Quilter, Scottish Building Society, Moneyhub, and Co-op Legal Services. The company now processes millions of documents monthly on its platform.
“Customer communications are now treated as regulated infrastructure. Boards and executive teams increasingly recognise that how documents are issued, signed, stored and audited is central to governance and operational resilience,” said Josif Grace, founder and CEO of Legado.
The announcement, issued via Business Wire, highlights regulatory pressures such as Consumer Duty and PS25/13, which emphasize clarity, accountability, and auditability in MiFID-regulated environments. The building society sector alone distributes millions of paper communications annually.
“Across regulated financial services, there is growing pressure to demonstrate control over customer data and communications. Institutions are reassessing legacy processes and investing in secure digital environments that can withstand regulatory scrutiny while improving operational efficiency,” Grace added.
In 2025, Legado expanded its LegadoSign product into an embedded workflow tool for secure digital journeys, streamlining onboarding and servicing while ensuring compliant records.
Future Focus
Entering 2026, Edinburgh-based UK fintech Legado nears 500,000 users by scaling workflow capabilities, deepening building society partnerships, and expanding across regulated markets, according to the press release.
The story has been picked up by outlets including Yahoo Finance, Scottish Financial News, and others such as BDT Online and Rutland Herald.
Legado’s prior growth includes targeting over £3 million in revenue for 2025, as noted in earlier announcements on its website.
Edinburgh-based UK fintech Legado nears 500,000 users reflects the sector’s shift, with the company supporting over 350,000 users and 4 million documents on its platform per its latest update.